1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
Method Two: If Not, Measure Your Finger
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Check international ring sizing chart
International Ring Size Chart
Note: Please make sure to choose a size when placing an order.
1. Measure your finger in warm temperatures at the end of the day.
2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake
Each Louilyjewelry product must be manually inspected and packaged before shipping.
Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-15 working days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
Free Standard Shipping
7-12 working days
5-7 working days
DHL Express Shipping
3-5 working days
2-3 working days
Shipping To United Kingdom/Canada/Austrilia
7-15 working days
DHL Express Shipping
5-7 working days
Other Zones that Covered By Our Shipping
10-15 working days
DHL Express Shipping
3-5 working days
Not Covered By Our Shipping Zones
Some remote areas can’t provide shipping services, so customers in these areas can‘t purchase. If the countries and regions that can't be selected, it will not be purchased. The specifics are subject to the internal settings of our website. Thanks for your kindly understanding!
1. UPS & DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Louilyjewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Louilyjewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Louilyjewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at email@example.com. If you don’t receive your parcel within this period, please contact us at firstname.lastname@example.org
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email: email@example.com or Facebook message(@Louilyjewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Louily Jewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We are committed to creating a comfortable and well-pleasing shopping experience at Louilyjwelry.com. That's why we offer an Easy 30-day Return/ Exchange service for all purchases. Below are the detailed instructions on how to process a return or exchange. All the policies begin from the date you received the product to the date the problem was reported to us first. Please see whether either of these pertain to you and if the item(s) are covered by our 30 Return & Exchange Policy.
The following reasons are covered by our 30 days Full Coverage Return/Exchange Policy. (Louilyjwelry is responsible for $10 return postage fees, and replacement fees)
We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
Paint is chipping, Crystals fall off, etc. (We will only exchange the item(s) for the same product, or for item(s) or equal or lesser value.
The following reasons are covered by our 30 days LIMITED COVERAGE Return/Exchange Policy. (Customer is responsible for return postage fees, and replacement postage fees. Louilyjwelry does not refund any shipping fees.)
You chose the wrong size ring(s).
Personal Reasons due to changed mind, personal taste, etc.
The following reasons are NOT covered by our 30 days return policy, and we are not liable for these issues.
Products are exposed to corrosive substances, or chemicals. Exposure to harsh chemicals can alter that appearance of you Louilyjewelry product. These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Oxidized silver are easily damaged.
Products are damaged by misuse, mishandling, or poor maintenance.
Silver pieces are given detail by oxidation, overtime, they may appear black. To remove this, please clean with the silver polishing cloth to return its original look.
Special order items such as those with custom sizes and colors are not refundable. Louilyjewelry will charge a 30% restocking fee for the exchange of the special items.
Return Service Procedure:
Please contact our service staff, and attach clear photos of the items that represent a quality issue.
Please follow the instructions that are provided by our customer service team.
Returns will be processed within 5 business days of receipt of your item(s). Please note that payment processing is beyond our control and it may take up to 5-7 additional business days for the funds to be credited to your account used during checkout.
Return address (only for receiving return items):
Room 1501, Block D, Saigao International Building, 126 Weiyang Avenue
Xian, Shaanxi Province, China
Zip Code: 710018
Phone Number: +86 17795701742
Note: Please don‘t send your return to the address on your package. That is not our return address and will affect the processing of your return.
Items that are being returned should be new, and unworn. They should be kept in its original condition in which you received them in.
Please contact one of our customer service representatives to request return authorization, and the return instructions.
The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Louilyjewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refundedin the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. A 10%-35% charge might occur to your refund if the size tags have been removed.
We will issue a $10 store credit(gift card)for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to firstname.lastname@example.org
Step 3: Package received and inspected by Louilyjewelry.
Step 4: Store credit issued to customer by Louilyjewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 1501, Block D, Saigao International Building, 126 Weiyang Avenue Xian, Shaanxi Province, China Phone Number: +8617795701742 Zip Code: 710018
Once your order has been submitted we will immediately begin production on the items. If the cancellation is made less than 12 hours after order was placed, there would be no cancellation fee. If the cancellation is over 12 hours after order was placed, there would be a 30% cancellation fee. If the package has already been sent, you will not be able to cancel the order.
Louilyjewelry.com reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives.
This ring is amazing. The shine and sparkle of the shrink will knock your socks off. This ring fits true to size. The band does not dig in and is very comfortable. I absolutely love this ring and I look forward to my next order.
Michelle Jones Matulac-Dum
I got mines! So beautiful. A gift from my husband. My gosh. I love it to so much. Not a typical ring to wear around and got so many cute compliments. It is a great ring ever! The best gift ever!
I am obsessed with this. My wedding rings do not fit me right now and I wanted a temporary replacement until they fit again. Do not tell my husband but I love this ring more than my original. It is very sturdy and well made. I am in love.
Just received this beautiful set for my anniversary and could not be happier! Great quality! The small, intricate details are on point! Will purchase again.
My wife loved it, the perfect gift for her. She wears everyday. Very nice ring, great customer service, would buy again.
As other reviewers have stated, the picture does not do this ring justice. It is absolutely stunning! It is just the right size, if it were any bigger, it would look gaudy, but it is perfect and well worth the price. I am very pleased with my purchase of this ring.
This ring is absolutely amazing! It is beautifully crafted, radiant and I get so many compliments on it! Pictures can not even do it justice! I will continue to buy jewelry from Louily time and time again! I am so happy with my ring!
Can not believe the quality of this ring. And the delivery was super fast. You will not be disappointed.
Stunning. Came in the mail super fast and was in amazing condition. My (soon-to-be) fiancé will love it.
Honestly amazing! We only bought it because my wife’s ring broke but this one holds so much better
This item is beautiful!
It's beautiful! Fast delivery! Excellent condition! Cute little box it came in that I'd hate to throw it out! Fits perfectly!
Wonderful craftsmanship! The ring is perfect and communication with the seller was excellent. Very happy with the product.
This ring is way better then I expected the very first day I wore it I got a compliment!! It looks real and is so well made. I will be honest I was sceptical but absolutely pleased
It’s so pretty. Now I can buy more!
WOW! These rings are beautiful! Just absolutely perfect. FAST shipping. Thank you so much. Merry Christmas.
Stunning beautiful! Just as pictured! Always satisfied! Thank you so much. And shipping was extremely fast.
It's perfect! It's simple and beautiful.
Gorgeous! <3 great quality, let’s just hope it doesn’t turn anything green! But it really is a beautiful ring and got it pretty quickly !
Such a beautiful pair of rings! I added these on my engagement ring and it looks amazing. I also wear these just by themselves to work and they are so pretty! Thank you again, fast shipping and excellent service.
this is a beautiful lab grown diamond ring. it looks like a natural high quality diamond. the facet edges are really sharp and clear when using a jewelers loupe. great sparkle and fire. highly recommend. fits true to size. love the quality so much bought another diamond ring same day i received this one. 5 stars all the way.
Everything is perfect....the ring looks wonderful! The size fits perfect and the order came on time. Thank you
Exactly what I wanted and looks gorgeous. Very happy with my purchase.
The ring was beautiful and exactly what I wanted! Sturdy so far and has not tarnished a bit (I wear it everyday). People mistake it for real diamonds all the time! I’m not saying a word
Absolutely in love with my engagement ring! The photos just don’t do it justice. It is stunningly gorgeous, I have received so many compliments, and I love the lightweight feel the ring has to it. I highly recommend Maxine, and I definitely will be purchasing my wedding band from this shop!