Please feel free to contact our customer service at firstname.lastname@example.org if you want to customize this product.
"Diamonds are beautiful but very expensive". Many people was stopped at the diamond price, so Louily born. We want to create cheap but delicate alternative jewelry. With careful design, precise calculation, and originality, Louily won more than 50000 customers in the world. Whether it is a simple and refined style that close to nature, or a classic, romantic and luxurious style, it all shows the sensual design and the perfect cutting and polishing. Louily combines all together to give the jewelry the beauty and dazzling brilliance. Louily creats a bright star for every louily owner!
1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
Method Two: If Not, Measure Your Finger
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Check international ring sizing chart
International Ring Size Chart
Note: Please make sure to choose a size when placing an order.
1. Measure your finger in warm temperatures at the end of the day.
2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake
Each Louilyjewelry product must be manually inspected and packaged before shipping.
Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-15 working days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
7-12 working days
3-5 working days
2-4 working days
Shipping To United Kingdom/Canada/Australia
7-15 working days
5-7 working days
Other Zones that Covered By Our Shipping
10-15 working days
3-5 working days
Not Covered By Our Shipping Zones
Some remote areas can’t provide shipping services, so customers in these areas can‘t purchase. If the countries and regions that can't be selected, it will not be purchased. The specifics are subject to the internal settings of our website. Thanks for your kindly understanding!
1. UPS & DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Louilyjewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Louilyjewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Louilyjewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at email@example.com. If you don’t receive your parcel within this period, please contact us at firstname.lastname@example.org
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email: email@example.com or Facebook message(@Louilyjewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Louily Jewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We are committed to creating a comfortable and well-pleasing shopping experience at Louilyjwelry.com. That's why we offer an Easy 30-day Return/ Exchange service for all purchases. Below are the detailed instructions on how to process a return or exchange. All the policies begin from the date you received the product to the date the problem was reported to us first. Please see whether either of these pertain to you and if the item(s) are covered by our 30 Return & Exchange Policy.
The following reasons are covered by our 30 days Full Coverage Return/Exchange Policy. (Louilyjwelry is responsible for $10 return postage fees, and replacement fees)
We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
Paint is chipping, Crystals fall off, etc. (We will only exchange the item(s) for the same product, or for item(s) or equal or lesser value.
The following reasons are covered by our 30 days LIMITED COVERAGE Return/Exchange Policy. (Customer is responsible for return postage fees, and replacement postage fees. Louilyjwelry does not refund any shipping fees.)
You chose the wrong size ring(s).
Personal Reasons due to changed mind, personal taste, etc.
The following reasons are NOT covered by our 30 days return policy, and we are not liable for these issues.
Products are exposed to corrosive substances, or chemicals. Exposure to harsh chemicals can alter that appearance of you Louilyjewelry product. These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Oxidized silver are easily damaged.
Products are damaged by misuse, mishandling, or poor maintenance.
Silver pieces are given detail by oxidation, overtime, they may appear black. To remove this, please clean with the silver polishing cloth to return its original look.
Special order items such as those with custom sizes and colors are not refundable. Louilyjewelry will charge a 30% restocking fee for the exchange of the special items.
Note: The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
Return Service Procedure:
Please contact our service staff, and attach clear photos of the items that represent a quality issue.
Please follow the instructions that are provided by our customer service team.
Returns will be processed within 5 business days of receipt of your item(s). Please note that payment processing is beyond our control and it may take up to 5-7 additional business days for the funds to be credited to your account used during checkout.
Return address (only for receiving return items):
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China Phone Number: +8613772098907 Zip Code: 710018
Items that are being returned should be new, and unworn. They should be kept in its original condition in which you received them in.
Please contact one of our customer service representatives to request return authorization, and the return instructions.
The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Louilyjewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refundedin the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. A 10%-35% charge might occur to your refund if the size tags have been removed.
We will issue a $10 store credit(gift card)for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to firstname.lastname@example.org
Step 3: Package received and inspected by Louilyjewelry.
Step 4: Store credit issued to customer by Louilyjewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China Phone Number: +8613772098907 Zip Code: 710018
Once your order has been submitted we will immediately begin production on the items. If the cancellation is made less than 12 hours after order was placed, there would be no cancellation fee. If the cancellation is over 12 hours after order was placed, there would be a 30% cancellation fee. If the package has already been sent, you will not be able to cancel the order.
Louilyjewelry.com reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives.
This ring is everything. I was not disappointed - very good quality. I will be ordering again.
This ring is beautiful!!! I was very impressed with the quality and shine it’s right on! Will be coming back for more purchases thank you!
MY BABES & MYSELF INCLUDED EVERYBODY THAT HAS SET EYES ON THIS BEAUTIFUL... MIND-BLOWING, ABSOLUTELY STUNNING & BREATHTAKING... AMAZING RING ABSOLUTELY LOVE THIS RING!!!!! SO MANY COMPLIMENTS ON IT WE CAN’T KEEP UP ..... WE ALL ARE BLOWN AWAY @ HOW GORGEOUS & I REPEAT.... GORGEOUS THIS RING IS!!!!!!!! THANK YOU LOUILY FROM THE BOTTOM OF MY HEART YOU HAVE OUR BUSINESS FOR LIFE
JENNIFER & JB
This ring is so beautiful for my soon to be fiancé. Really good pricing and good quality I can’t help myself sometimes but look at it and see all the glares lol.
Absolutely love this ring! It looks so real & I feel safe bringing it on vacations knowing if I lose it— it isn’t my real one! Fits great & quality is great.
Amazing quality don't hesitate to get this for your husband its unique and very eye catching!Im so happy I bought this!
Live with the ring. It’s exactly what I wanted.
The ring is absolutely beautiful. This is a gift for my sister. I wanted to her a ring for so long and this ring does not disappoint. Thank you!
Quality workmanship. I am very pleased with the ring. They look elegant and are comfortable to wear .
Love my new ring. Very nice sparkle and get compliments all the time.
I love how this ring turned out. It looks like the real thing!
Love my ring! The seller was very kind and worked with me to ensure I got exactly what I wanted. The fit is very comfortable too.
Beautiful ring. The customer service was excellent. I love this ring and I am proud to wear it.
Absolutely love this ring. I wear it every day. Will buy from seller again.
It fits great and looks perfect. The artistry is awesome
I absolutely Love the ring. It’s exactly as described, shipped right away. I plan to be a repeat customer!
It came early! High quality & true to size! So HAPPY ❣️
it is a beautiful ring and my girlfriend absolutely loves it. she is always getting compliments!
Absolutely stunning My boyfriend got me this as a promise ring and I love it, it sparkles so much and it’s gorgeous. Defiantly recommend this company!!!
READ THIS: I got this ring and a couple more. All three are absolutely beautiful. They seem well made and the stones shine brilliantly. I want to mention that after I placed my order a lot of people on this brand’s Instagram told me the brand is a scam and I was a bit apprehensive. That said, customer service would answer my inquiries promptly whenever I emailed them a question. I live in Upstate NY and selected free shipping, and my rings took a little over a month to arrive. So if you want yours faster, it may be worth it to shell for the quicker, paid shipping. Overall, I love my rings and the brand’s service was great. I also received a cute pair of free stud earrings with my purchase.
I purchased this ring back in January 2020. It is now the end of June 2020. It is still just as sparkly and shimmery and beautiful as the day I bought it. I take proper care of cleaning it. It hasn't lost a single stone. I'm telling you do NOT hesitate to purchase this. You wont be disappointed. I actually have 3 other orders right now with them also. Who can't beat the buy one get one ? I can't
This ring is absolutely beautiful, it’s amazing quality and was packaged very well. It came with a cute gifting bag, nice ring box and cleaning cloth. Definitely worth the purchase. I get so many compliments of how shiny and pretty it is. The stone size is just right not too big and gaudy. Follow careful instructions to always keep your ring look stunning. If you like it, treat yourself or your loved one. They won’t be disappointed.
Although it took a while to arrive and I ordered a size too big (not obvious), it still looks amazing!!! I was so skeptical, even while seeing the positive reviews lol but I love it! So if you’re doubting, stop! Just buy it :-)
I wish I could upload more than one photo so you could see more angles of the ring. Anyway, this is a stunning ring! It is lifted enough so that you can wear your wedding band next to it comfortably. The “diamond” looks pretty legitimate! Next to my real diamond wedding ring you can clearly see a difference though. However, IDK anyone who will be looking at this ring that closely haha The ring feels good too. Very comfortable. Not too heavy. I normally wear a 7 1/2 but in the hot summer months in TX I prefer an 8. I ordered this in an 8 and it’s just sliiiightly too loose. I washed my hands before and the ring was spinning around. So I would say, order your TRUE ring size. Very happy with this purchase. My hubby got a big kiss when this arrived :p
Beautiful rings. Thank you!
I just received this today through incredibly fast shipping, and wanted to write a review right away because it is such a beautiful ring!
My mom loved it! Such an amazing gift and so beautifully presented. I can not recommend enough!
Love, love, love my charm! Customer service was amazing and so fast on responses! Was very patient with me and all of my questions.
"The seller very responsive and patient in answering questions. We searched everywhere and could not find a style she liked more. I was very nervous about making online purchase, but the ring was as nice as advertised and the experience very good. Will buy again."
Very impressed with my order. Stones were better than I expected.Very happy with my order and I would order again. Thank you.
Absolutely in love with my ring!
Impeccable quality and craftsmanship. I’m beyond happy with my ring!
Everyone couldn’t stop saying how beautiful the ring was. Thank you
Omg this ring is absolutely gorgeous. Shipping was very fast and it looks beautiful with my wedding band. Nick answered all my questions really quickly and was great to work with!
Have had my ring a couple of months now and can’t express my love of it enough. Shipping was less than the estimated time, well/safely packaged, price was great and the ring itself is so beautifully made. Thank you!
Shipped quick. Ring is beautiful.
We loved the ring, it was made well, the size was right and it complimented the hand. Thank you!!!
Bought this on a whim as an engagement ring for my now fiancée and she loved it! I asked for it to be shipped as soon as possible as I was in a time crunch. I cannot express enough how beautiful this ring set is!
Beautiful ring! Fit perfect! She loves it
Absolutely love this ring! It’s beautiful and I do not regret my purchase. Even better looking in person. Only suggestion do 2-4 days on delivery, it felt like l waited forever to get this ring.
Absolutely gorgeous, terrific service and quick delivery couldn’t have asked for more!
Absolutely Stunning! Very pretty ring with lots of Sparkle! Love It!
Amazing quality. Just gorgeous. I’m proud to wear this. Packaged carefully and delivered promptly.
I absolutely love these rings! My husband got me these for an early Christmas present, and I couldn't be happier. They match well with my rings and they are very dainty!
This ring is so pretty. I love it !!! It was fast shipping. Excellant experiance with this shop. Will be buying more rings from them very soon.
BEAUTIFUL!!! My husband surprised me with this for our 5 year anniversary. I could not be more in love. This ring truly looks like a $20,000 ring. I have received so many compliments on it. I can’t not wait to purchase more items from this shop. Customer service is amazing and Tabitha is is sweet!!
I have purchased from this shop a couple of times and now, and have never been disappointed. Every ring I have purchased is absolutely beautiful. I highly recommend buying from this company!
Very pretty, exactly as pictured! Fast shipping!
My fiancé purchased this as my engagement ring and I absolutely love it. I’ve received so many compliments already!
This ring is sooo perfect I’m so happy
Gorgeous ring! The most real looking, fake ring I’ve ever bought. Worth every penny!
Beautiful ring. love it
prompt shipping and prompt response to a quick issue I had after shipping. problem resolved, happy return customer!
Fits perfect! So sparkly! I was nervous about ordering a ring online but it perfect.
These rings are stunning! Great quality. Will definitely be purchasing more from this shop down the line.
These are so pretty. I'm glad I purchased them!
I've wanted this ring for so long! It's everything I expected. The delivery was quick too. I ordered on a Monday and received it Friday. Thanks so much!!!
very attractive and adorable ring
Excellent product, very nice! Recommended!
This ring is so gorgeous. It looks like a real diamond. I've gotten so many compliments on it. It makes a stunning engagement ring. Could not be happier