Please feel free to contact our customer service at email@example.com if you want to customize this product.
"Diamonds are beautiful but very expensive". Many people was stopped at the diamond price, so Louily born. We want to create cheap but delicate alternative jewelry. With careful design, precise calculation, and originality, Louily won more than 50000 customers in the world. Whether it is a simple and refined style that close to nature, or a classic, romantic and luxurious style, it all shows the sensual design and the perfect cutting and polishing. Louily combines all together to give the jewelry the beauty and dazzling brilliance. Louily creats a bright star for every louily owner!
1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
Method Two: If Not, Measure Your Finger
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Check international ring sizing chart
International Ring Size Chart
Note: Please make sure to choose a size when placing an order.
1. Measure your finger in warm temperatures at the end of the day.
2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake
Each Louilyjewelry product must be manually inspected and packaged before shipping.
Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-15 working days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
7-12 working days
3-5 working days
2-4 working days
Shipping To United Kingdom/Canada/Australia
7-15 working days
5-7 working days
Other Zones that Covered By Our Shipping
10-15 working days
3-5 working days
Not Covered By Our Shipping Zones
Some remote areas can’t provide shipping services, so customers in these areas can‘t purchase. If the countries and regions that can't be selected, it will not be purchased. The specifics are subject to the internal settings of our website. Thanks for your kindly understanding!
1. UPS & DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Louilyjewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Louilyjewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Louilyjewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at firstname.lastname@example.org. If you don’t receive your parcel within this period, please contact us at email@example.com
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email: firstname.lastname@example.org or Facebook message(@Louilyjewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Louily Jewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We are committed to creating a comfortable and well-pleasing shopping experience at Louilyjwelry.com. That's why we offer an Easy 30-day Return/ Exchange service for all purchases. Below are the detailed instructions on how to process a return or exchange. All the policies begin from the date you received the product to the date the problem was reported to us first. Please see whether either of these pertain to you and if the item(s) are covered by our 30 Return & Exchange Policy.
The following reasons are covered by our 30 days Full Coverage Return/Exchange Policy. (Louilyjwelry is responsible for $10 return postage fees, and replacement fees)
We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
Paint is chipping, Crystals fall off, etc. (We will only exchange the item(s) for the same product, or for item(s) or equal or lesser value.
The following reasons are covered by our 30 days LIMITED COVERAGE Return/Exchange Policy. (Customer is responsible for return postage fees, and replacement postage fees. Louilyjwelry does not refund any shipping fees.)
You chose the wrong size ring(s).
Personal Reasons due to changed mind, personal taste, etc.
The following reasons are NOT covered by our 30 days return policy, and we are not liable for these issues.
Products are exposed to corrosive substances, or chemicals. Exposure to harsh chemicals can alter that appearance of you Louilyjewelry product. These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Oxidized silver are easily damaged.
Products are damaged by misuse, mishandling, or poor maintenance.
Silver pieces are given detail by oxidation, overtime, they may appear black. To remove this, please clean with the silver polishing cloth to return its original look.
Special order items such as those with custom sizes and colors are not refundable. Louilyjewelry will charge a 30% restocking fee for the exchange of the special items.
Note: The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
Return Service Procedure:
Please contact our service staff, and attach clear photos of the items that represent a quality issue.
Please follow the instructions that are provided by our customer service team.
Returns will be processed within 5 business days of receipt of your item(s). Please note that payment processing is beyond our control and it may take up to 5-7 additional business days for the funds to be credited to your account used during checkout.
Return address (only for receiving return items):
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China Phone Number: +8613772098907 Zip Code: 710018
Items that are being returned should be new, and unworn. They should be kept in its original condition in which you received them in.
Please contact one of our customer service representatives to request return authorization, and the return instructions.
The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Louilyjewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refundedin the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. A 10%-35% charge might occur to your refund if the size tags have been removed.
We will issue a $10 store credit(gift card)for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to email@example.com
Step 3: Package received and inspected by Louilyjewelry.
Step 4: Store credit issued to customer by Louilyjewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China Phone Number: +8613772098907 Zip Code: 710018
Once your order has been submitted we will immediately begin production on the items. If the cancellation is made less than 12 hours after order was placed, there would be no cancellation fee. If the cancellation is over 12 hours after order was placed, there would be a 30% cancellation fee. If the package has already been sent, you will not be able to cancel the order.
Louilyjewelry.com reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives.
She loves the rings a lot! Would recommend to friends to purchase from you!!! Thank you!
My now fiance proposed to me Christmas evening with this ring and I absolutely love it !! Exactly what I wanted in a ring !!
Great product great price.... Looks very real!
My wife loves it so much and she gets a lot of compliments!
Very nice ring!
It’s a beautiful ring!I love it! My engagement ring doesnt look too lonely lol. Arrived faster than i thought too
This is beautiful and very close to my original wedding set that I need to have fixed and a diamond replaced. I absolutely love it.
:3 Is gucci coochie
Thank you she really liked it
I love the ring ❤️ Best costumer service I have ever experienced! Thank you so very much, made my Christmas one of the best.
Communication from seller was brilliant. I will treasure this, thank you
This ring is amazing! Absolutely love it! It’s exactly as pictured and more! I will continue to shop with you❤️❤️❤️
This ring is gorgeous. It’s even more brilliant than I anticipated. So sparkly!
One happy young lady!
Pictures do not do this ring justice. I normally wear a 7. The band isn't as thick as i thought, which was great. Fits perfect. In the light it looks like real diamonds.
Absolutely Beautiful! Highly recommend , impeccable customer service! I love this ring.
Tammy Ball B.
Love, love, love this ring! Have gotten many compliments on it.
The ring that I ordered is absolutely stunning! Honestly the pictures really don't do it any justice.
It’s gorgeous! I love it! Arrived on time!
Simply stunning. Thank you for designing the perfect ring.
We absolutely love our rings we got in memory of our sweet baby.
I picked this ring and I’m so amazed by how beautiful it is and how fast I got it.
Such a beautiful ring and so unique! Have always had a good experience when purchasing from seller! She is always flexible and quickly answers any questions you may have
This ring is so pretty. Just what I wanted. Would definitely order from this seller again
I love it
So incredibly beautiful!!!
Second time ordering the ring. Beautiful and great quality. Super Fast shipping!
Beautiful ring great quality
For the price it’s perfect. I’m a dental assistant so I work with my hands,
Perfect engagement ring. She absolutely adores it
It's stunning and absolutely beautiful! Worth the wait!
The ring is absolutely gorgeous!
Absolut love the engagement ring! Bought with the art deco wedding bands to be able to change up the look from time to time. Love each piece!
Absolutely gorgeous and very well received. A ring for a lifetime. Seller was very helpful and accommodating.
The ring is absolutely beautiful and my girlfriend loved it. I plan on buying an engagement ring soon from here. Everything was perfect and unique just like the love of my life. Thank you so much for helping create such a special moment.
Received earlier than expected and in love with my ring, immediately ordered my band from this seller too. Beautiful color, lovely craftsmanship! Thank you!
Fantastic quality and great correspondence. Could not be more happy with this ring and Louilyjewelry. Thank you sooo much
The seller was very helpful and friendly through the whole process. Despite the pandemic going on they worked with me to get exactly what we wanted and delivered it quickly. The craftsmanship is beautiful. We had some specific requests and results were better than I would imagined.
I often catch myself admiring this beauty on my finger and I will probably never get tired of it!
I am in love! Got married in early June 2020, have had the ring for about 2 months with no complaints! Sparkly,beautiful,and compliments my engagement ring so well.
Great ring for that price! Very pleased with it and the packaging it came with was nice.
Not sure where to begin to describe this ring. It is stunning, gorgeous, looks like my husband spoiled me rotten!
Bought this as a gift for my wife. She says she loves it and has not taken it off since she received it.
I have been wanting one of these rings for a long time so for my 33rd anniversary my husband surprise me with this ring. I love it, it is soooooooo beautiful.
This item arrived very quickly and was so beautiful. I gave it to my daughter for her birthday and she loved it. Thank you for everything
This ring is absolutely beautiful. Looks great on , I was skeptical at first but when I received it , I loved it . I receive compliments all the time .
My ring came very quickly and I absolutely love it. He could not have picked out a better ring.
The package arrived yesterday, so Happy with It! This is really pretty, thank you very much for the gift and the box is so cute!
I rarely write reviews but this ring deserves it. I can not stop looking at it. I am very blessed to have been able to buy this for myself!! Just can not say enough good things about the quality of their rings and the boxes that they came in surpassed my expectations.
When he proposed i was absolutely amazed at how beautiful this ring is.. and he put it on, it guys perfectly.... I did definitely recommend this website for any type of jewelry.
Perfectly simple ring! Arrived promptly in a little ring box. Perfect fit.
It looks amazing, it's just the right amount of shiny, the design is beautiful and it's very nice to wear!
I am in love with this ring! It suits my skinny fingers well.
This beauty looks way more beautiful than the pictures shown. I'm in love with it!
I got mine quickly and the quality was great. Thanks for offering the great customer service and I am pleased with my order.
My fiancee propsed to me on our Las Vegas trip in OCT with this beautiful stunning ring. It is petite and fits my petite finger perfectly.
I absolutely love this ring. It isnt too small or too big (not gaudy). I spent months deciding and I finally picked this ring. Im so glad I did. Its so sparkly and pretty!