Please feel free to contact our customer service at email@example.com if you want to customize this product.
"Diamonds are beautiful but very expensive". Many people was stopped at the diamond price, so Louily born. We want to create cheap but delicate alternative jewelry. With careful design, precise calculation, and originality, Louily won more than 50000 customers in the world. Whether it is a simple and refined style that close to nature, or a classic, romantic and luxurious style, it all shows the sensual design and the perfect cutting and polishing. Louily combines all together to give the jewelry the beauty and dazzling brilliance. Louily creats a bright star for every louily owner!
1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
Method Two: If Not, Measure Your Finger
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Check international ring sizing chart
International Ring Size Chart
Note: Please make sure to choose a size when placing an order.
1. Measure your finger in warm temperatures at the end of the day.
2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake
Each Louilyjewelry product must be manually inspected and packaged before shipping.
Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-12 business days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
8-12 Business Days
4-6 Business Days
Other Zones that Covered By Our Shipping
10-15 Business Days
3-6 working days
1. Express can deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Louilyjewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Louilyjewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Louilyjewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at firstname.lastname@example.org. If you don’t receive your parcel within this period, please contact us at email@example.com
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email: firstname.lastname@example.org or Facebook message(@Louilyjewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Louily Jewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We are committed to creating a comfortable and well-pleasing shopping experience at Louilyjwelry.com. That's why we offer an Easy 30-day Return/ Exchange service for all purchases. Below are the detailed instructions on how to process a return or exchange. All the policies begin from the date you received the product to the date the problem was reported to us first. Please see whether either of these pertain to you and if the item(s) are covered by our 30 Return & Exchange Policy.
The following reasons are covered by our 30 days Full Coverage Return/Exchange Policy. (Louilyjwelry is responsible for $10 return postage fees, and replacement fees)
We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
Paint is chipping, Crystals fall off, etc. (We will only exchange the item(s) for the same product, or for item(s) or equal or lesser value.
The following reasons are covered by our 30 days LIMITED COVERAGE Return/Exchange Policy. (Customer is responsible for return postage fees, and replacement postage fees. Louilyjwelry does not refund any shipping fees.)
You chose the wrong size ring(s).
Personal Reasons due to changed mind, personal taste, etc.
The following reasons are NOT covered by our 30 days return policy, and we are not liable for these issues.
Products are exposed to corrosive substances, or chemicals. Exposure to harsh chemicals can alter that appearance of you Louilyjewelry product. These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Oxidized silver are easily damaged.
Products are damaged by misuse, mishandling, or poor maintenance.
Silver pieces are given detail by oxidation, overtime, they may appear black. To remove this, please clean with the silver polishing cloth to return its original look.
All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way. Attention: All rose/yellow gold Jewelry are plated 1um color on the surface of 925 silver. During daily wear, rubbing or bumping will cause fade, which is normal. It is not a quality issue.
Special order items such as those with custom sizes and colors are not refundable.
Note: The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
Return Service Procedure:
Please contact our service staff, and attach clear photos of the items that represent a quality issue.
Please follow the instructions that are provided by our customer service team.
Returns will be processed within 5 business days of receipt of your item(s). Please note that payment processing is beyond our control and it may take up to 5-7 additional business days for the funds to be credited to your account used during checkout.
Return address (only for receiving return items):
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China Phone Number: +8613772098907 Zip Code: 710018
Items that are being returned should be new, and unworn. They should be kept in its original condition in which you received them in.
Please contact one of our customer service representatives to request return authorization, and the return instructions.
The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Louilyjewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refundedin the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. （Items without a tag are not refundable or exchange)
We will issue a $10 store credit(gift card)for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to email@example.com
Step 3: Package received and inspected by Louilyjewelry.
Step 4: Store credit issued to customer by Louilyjewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China Phone Number: +8613772098907 Zip Code: 710018
Once your order has been submitted we will immediately begin production on the items. If the cancellation is made less than 12 hours after order was placed, there would be no cancellation fee. If the cancellation is over 12 hours after order was placed, there would be a 30% cancellation fee. If the package has already been sent, you will not be able to cancel the order.
Louilyjewelry.com reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives.
i wanted to wait a month to write a review to see the true quality of the rings. i wish i could insert a pic of how gorgeous my rings are (bc yes! i ordered 2!) but a pic would not do them justice. to say i’m completely inlove w them would be an understatement! they’re so delicate yet made of such great quality! would buy over & over again but don’t think it’s necessary since i know these will last for years!
I lovee my rings!
Love this ring! Beautiful and elegant. Was the perfect size when I got it (Size 6) and delivery was on time. I have my real diamond engagement ring but I don’t like to wear it all the time it’s quite big and heavy. I got this ring as an alternative. I was quite surprised by the brilliance and quality of the stone. Some of them look quite fake which when looking at my real ring you can tell the difference but you really have to inspect it both in the light. The shine is simpler to a really diamond what I love about it is that this ring doesn’t shine rainbow colours that can make it look quite fake in the light. Overall I love it and I am very happy with my purchase.
Love my beautiful ring♡ been wearing it for months now and it seems to be quite durable and the stones shine like new...really great quality jewelry...we bought my wedding band here also and will continue to shop here.
Arrived on time and very pretty ring.
I lost my diamond in my first engagement ring 3 weeks before my wedding! I started looking for another ring because I couldn’t get my first ring fixed in time! I got this ring in two weeks after telling them what happened!
One of my favorite shops, beyond gorgeous designs, Thanks Louily staff for their brilliant job!
I do love the design. It's so classic. Stones are not diamonds but sparkle perfectly under the sun.
Still waiting for my ring to arrive
Exceeded expectations I love my ring so much thank you , delivery was fast and the quality of the ring is amazing I will order more . Thank you
This ring is beyond gorgeous.Sparkle is insane, and no matter how much I wash my hands during a pandemic it does not diminish!
Very pleased with quality and overall style. I just sit there and stare at it because it is so mesmerizing.
I am in love with this radiant cut weding set! I picked my ring, and after seeing all of the positive reviews from this vendor we took the plunge. My fiancee proposed in such a sweet and creative way, and even though I knew this is what the ring was going to look like, I was still so surprised! It is beautiful and well crafted.
The ring set is absolutely stunning and just as beautiful as the pictures show it to be! I ended up ordering the wrong size and it is too big but I will be getting it resized this week, so all is well. Can not wait to wear this beauty!
Everything was as advertised. The ring set looks even better in person. I am definitely a lifetime customer!
My husband got this ring for me for our 5th anniversary. The ring is absolutely gorgeous! A picture does not do it justice. Beautiful ring! And the customer service was excellent. They worked with my husband and shipped out quickly so he would have for our little getaway.
First glance at it and it blew me away! It looks so meticulous and well made. The costumer service was also on top of it when it came to question and concerns we had. I would definitely recommend this seller.
My newly engaged girlfriend truly loves it. Thank you so much. Great communication and helping me out with everything.
It is absolutely breath taking. I wish I could upload a video to really show this off this beauty.
Beautiful ring, with every detail done to perfection. It fits perfectly in my finger. It tells everyone that this wife-to-be loves fancy jewelry.
The filter makes my hand looks pale,but the ring set is stunning!!I love rose gold so much i just have to get it and it turns out not disappointing at all!!I am so happy with this purchase and will be a royal customer.
This ring set is completely gorgeous. It’s so sparkly and the stone is in perfect size!Very well designed and crafted!I can't take my eyes off it
Had this ring checked out by my local jeweler & it's true 925 sterling silver. ✨✨✨Beautiful, solid, simple, and good customer service. I do not regret this purchase.
❤️❤️Gorgeous ring, looks exactly as advertised, perfect sizing.They kept in contact the whole way through and was very helpful. Such amazing customer service, a gorgeous ring set and a whole year guarantee! Would definitely recommend and will definitely buy again!
ainty and gorgeous! So sparkly and matches beautifully with my solitaire. Can not wait to be married so I can wear it outside my home!
I. Love. This. Ring!
It is dainty yet such an exquisite piece that sparks conversation and adoration.
I already have other bands from this shop in my favorites so that I can purchase for anniversaries and other married life achievements.
Im constantly distracted by it and the diamonds are colorless and flawless to the naked eye. This is my second purchase from here and ill definitely be back for more!