1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
Method Two: If Not, Measure Your Finger
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Check international ring sizing chart
International Ring Size Chart
Note: Please make sure to choose a size when placing an order.
1. Measure your finger in warm temperatures at the end of the day.
2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake
Each Louilyjewelry product must be manually inspected and packaged before shipping.
Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-15 working days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
Free Standard Shipping
7-12 working days
5-7 working days
DHL Express Shipping
3-5 working days
2-3 working days
Shipping To United Kingdom/Canada/Austrilia
7-15 working days
DHL Express Shipping
5-7 working days
Other Zones that Covered By Our Shipping
10-15 working days
DHL Express Shipping
3-5 working days
Not Covered By Our Shipping Zones
Some remote areas can’t provide shipping services, so customers in these areas can‘t purchase. If the countries and regions that can't be selected, it will not be purchased. The specifics are subject to the internal settings of our website. Thanks for your kindly understanding!
1. UPS & DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Louilyjewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Louilyjewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Louilyjewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at email@example.com. If you don’t receive your parcel within this period, please contact us at firstname.lastname@example.org
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email: email@example.com or Facebook message(@Louilyjewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Louily Jewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We are committed to creating a comfortable and well-pleasing shopping experience at Louilyjwelry.com. That's why we offer an Easy 30-day Return/ Exchange service for all purchases. Below are the detailed instructions on how to process a return or exchange. All the policies begin from the date you received the product to the date the problem was reported to us first. Please see whether either of these pertain to you and if the item(s) are covered by our 30 Return & Exchange Policy.
The following reasons are covered by our 30 days Full Coverage Return/Exchange Policy. (Louilyjwelry is responsible for $10 return postage fees, and replacement fees)
We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
Paint is chipping, Crystals fall off, etc. (We will only exchange the item(s) for the same product, or for item(s) or equal or lesser value.
The following reasons are covered by our 30 days LIMITED COVERAGE Return/Exchange Policy. (Customer is responsible for return postage fees, and replacement postage fees. Louilyjwelry does not refund any shipping fees.)
You chose the wrong size ring(s).
Personal Reasons due to changed mind, personal taste, etc.
The following reasons are NOT covered by our 30 days return policy, and we are not liable for these issues.
Products are exposed to corrosive substances, or chemicals. Exposure to harsh chemicals can alter that appearance of you Louilyjewelry product. These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Oxidized silver are easily damaged.
Products are damaged by misuse, mishandling, or poor maintenance.
Silver pieces are given detail by oxidation, overtime, they may appear black. To remove this, please clean with the silver polishing cloth to return its original look.
Special order items such as those with custom sizes and colors are not refundable. Louilyjewelry will charge a 30% restocking fee for the exchange of the special items.
Return Service Procedure:
Please contact our service staff, and attach clear photos of the items that represent a quality issue.
Please follow the instructions that are provided by our customer service team.
Returns will be processed within 5 business days of receipt of your item(s). Please note that payment processing is beyond our control and it may take up to 5-7 additional business days for the funds to be credited to your account used during checkout.
Return address (only for receiving return items):
Room 1501, Block D, Saigao International Building, 126 Weiyang Avenue
Xian, Shaanxi Province, China
Zip Code: 710018
Phone Number: +86 17795701742
Note: Please don‘t send your return to the address on your package. That is not our return address and will affect the processing of your return.
Items that are being returned should be new, and unworn. They should be kept in its original condition in which you received them in.
Please contact one of our customer service representatives to request return authorization, and the return instructions.
The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Louilyjewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refundedin the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. A 10%-35% charge might occur to your refund if the size tags have been removed.
We will issue a $10 store credit(gift card)for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to firstname.lastname@example.org
Step 3: Package received and inspected by Louilyjewelry.
Step 4: Store credit issued to customer by Louilyjewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 1501, Block D, Saigao International Building, 126 Weiyang Avenue Xian, Shaanxi Province, China Phone Number: +8617795701742 Zip Code: 710018
Once your order has been submitted we will immediately begin production on the items. If the cancellation is made less than 12 hours after order was placed, there would be no cancellation fee. If the cancellation is over 12 hours after order was placed, there would be a 30% cancellation fee. If the package has already been sent, you will not be able to cancel the order.
Louilyjewelry.com reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives.
Well it is pretty and all but it ended up bending a few days ago
Receive compliments everyday about it.
This is my engagement ring! It is so gorgeous! I get so many compliments and I love it. It is low profile, so it’s not constantly hitting on things or getting snagged. It is perfect!
Ok so it took me awhile to warm up to this set, but after several other purchases from other sites, I realized that nothing looks as good as this set does. I am very happy with the purchase; only small issue issue is the wedding band doesn’t stay in place, but otherwise it is great. It is important to note that upkeep and care of sterling silver is critical to keeping the set shiny.
So beautiful! I don’t absolutely love the band but the ring is amazing. I think the band looks a bit cheap and I wish it was just the sapphires and not the silver design with it but overall it is gorgeous. I have large hands for a woman and this is the perfect size stone for my finger. I am purchasing a different band to go with it and will use this band on it’s own. Took about a month to get but worth the wait. Please expand your selection for size 12 rings!!
Absolutely beautiful & looks so much better in person! Extremely happy with my decision.
This wedding set is absolutely gorgeous. No need to pay hundreds or thousands of dollars for an exquisite set to last a life time.
Beautiful ring. Very new so hard to say how it will wear after any length of time but right now I have to say it is gorgeous! No regrets about my purchase.
I wore it and got lots of compliments, people were even asking where I got it from. Plus it is inexpensive and it looks more expensive than its price. I absolutely love it!
I love my new rings.They are gorgeous. I have been getting alot of compliments in this set. I have had them for about 3 weeks and they look nice and shiny.
I was nervous about ordering online but it was so worth it! It is beautiful! It fits perfectly. Thank you so much!
Beautiful amazing right! Wearing in replacement of my wedding ring during pregnancy. Fast shipping and incredible quality
So perfect! I love this set so much! Highly recommend!
Really pretty and has a nice sparkle! Great for the price as a nice temporary ring while my original gets fixed. Thank you.
I am so in love with this ring! It’s Sparkly and gorgeous!
Ordered this because I’m irresponsible and cannot take my real wedding ring on trips or anything. It’s great! Doesn’t turn your hands any colors or anything. Love it
Absolutely gorgeous! So super excited
Love my ring!! It is very pretty and sparkly. I had to exchange it for a different size and the whole process with the seller was great. Definitely recommend!
Beautiful ring! Looks just like the picture and it’s a perfect fit. Really happy with my purchase!
Such a beautiful set. Super fast delivery. Fits perfect. I love it
Fast shipping and friendly purchase! Ring came in a beautiful jewelry box! Beautiful stones and loved it.
Looks fantastic. I love it. It's so pretty, definitely worth the buy.
Just got my ring in the mail. It's gorgeous!!! I've bought several items from here and all of it great not once a problem!! Again this ring is stunning!
I wear my ring every day. It is beyond beautiful and the setting is modern and delicate looking and yet very strong. It is comfortable while wearing gloves. The gold is very shiny and adds to the sparkle. It is such a treasure. So incredibly happy with my purchase.
All super! delivery fast, rings are made very high quality! I would recommend Louily Jewelry!
This ring is beautiful, and I love its look. I get compliments all the time. Looks very real.
I chose these for my wedding rings and I could not be happier!!! They look so good together and I get compliments daily on them.
I lost my original wedding ring after 29 years of marriage. I bought this one so I'd have something to wear. It is beautiful! I'm thrilled with my purchase.
Got my ring a few days ago…Love it!
So many shines like bright diamond.
The ring that was received is very high quality and looks better. The customer service was very professional and so helpful. I am very pleased with my orders, thanks.
This set is gorgeous!!!!! I did choose to purchase a different band from Louily and I’m glad I did because it fits the engagement ring better I think. I will use this band in the set as a right hand ring. I’m glad I purchased my normal size and didn’t go by the sizing guide. By the guide I would wear an 8 but I ordered my usual 7 after emailing with a consultant and it is slightly big but not enough to resize it. The center stone is a perfect size - not too big. It sparkles like you can’t imagine!
I love mine! So sparkling
Love engagement ring but feel that the wedding band is not my liking. Other than that ... Well made, size fit is a little loose but works. Very happy with my purchase.
I was shocked at how stunning this ring is when I opened the box to see it for the first time! It looks real and very sparkly.
Alicia Miles Dodd
It is so beautiful! It is super sparkly and fits perfectly! I wear a size 5, for reference. So glad.
Delicate and fits amazing. I'm obsessed. I get compliments daily on it as well.
Absolutely beautiful ring! It is well made at an affordable price.